Operations Dashboard
Monday, August 10, 2026 · All employers · All administrators
Active Cases
84
+6 vs last week
New Requests
11
4 unassigned
Awaiting Documents
17
5 past first reminder
Deadlines This Week
13
2 due today
Returning This Week
8
3 need documentation
Overdue Actions
4
Escalation review needed
Active Cases by Type
Distribution across the current book of business
Case Volume by Month
Cases opened vs. cases closed
Upcoming Deadlines
Next actions requiring administrator attention
| Employee | Employer | Case Type | Deadline | Assigned To | Priority |
|---|---|---|---|---|---|
| Alicia Fontaine | BrightPath Health | Certification Due | Aug 11, 2026 | Priya Raman | High |
| Devon Hartley | Northstar Logistics | Return to Work Documentation | Aug 10, 2026 | Elliot Shaw | High |
| Owen Prescott | Atlas Professional Services | Eligibility Review | Aug 11, 2026 | Camille Dorsey | High |
| Jessica Williams | Northstar Logistics | Employer Notice | Aug 11, 2026 | Monica Reed | Medium |
| Grant Okafor | Summit Construction | Employee Notice | Aug 13, 2026 | Monica Reed | Medium |
| Sonia Vega | BrightPath Health | Certification Due | Aug 14, 2026 | Priya Raman | Medium |
Recent Case Activity
Last 24 hours
Medical certification uploaded
LV-2026-1068 · Sonia Vega
Priya Raman · 12 min ago
Eligibility review completed
LV-2026-1059 · Grant Okafor
Monica Reed · 48 min ago
Return date updated
LV-2026-1064 · Devon Hartley
Elliot Shaw · 2 hrs ago
Employer notification sent
LV-2026-1048 · Northstar Logistics
Monica Reed · 3 hrs ago
Case reassigned
LV-2026-1077 · Owen Prescott
Camille Dorsey · 5 hrs ago
Missing documentation reminder sent
LV-2026-1055 · Alicia Fontaine
Priya Raman · Yesterday
Team Workload
Administrator capacity across active cases and tasks
| Administrator | Active Cases | Tasks Due | Overdue | Capacity |
|---|---|---|---|---|
Monica Reed Senior Leave Administrator | 22 | 9 | 1 overdue | |
Darren Vaughn Leave Administrator | 18 | 6 | On track | |
Priya Raman Disability Specialist | 17 | 11 | 2 overdue | |
Elliot Shaw Return to Work Coordinator | 15 | 7 | 1 overdue | |
Camille Dorsey Case Analyst | 12 | 4 | On track |